Shipping policy

SHIPPING POLICY

Thank you for shopping with Pawpplies! We work hard to get your pet essentials to you as quickly and reliably as possible.

ORDER PROCESSING

Orders are typically processed within 1–3 business days after payment is confirmed.

Once your order has been processed and shipped, you will receive shipping confirmation and tracking information when available.

ESTIMATED DELIVERY TIMES

Most U.S. orders are expected to arrive within approximately 7–15 business days after processing.

Delivery times are estimates and may vary depending on the product, destination, carrier, supplier location, weather, holidays, customs, or other circumstances outside our control.

Some orders may arrive sooner than the estimated timeframe.

SHIPPING COSTS

We currently offer free standard shipping on U.S. orders unless otherwise stated during checkout.

ORDER TRACKING

When tracking information is available, it will be provided after your order has shipped. Please allow some time for tracking information to become active after receiving your tracking number.

MULTIPLE-PRODUCT ORDERS

Because some Pawpplies products may ship from different fulfillment locations, items from the same order may occasionally arrive in separate packages or at different times.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at pawpplies@gmail.com.

We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.

DELAYS

Occasionally, shipping delays may occur due to carrier delays, high order volume, severe weather, holidays, customs processing, or other circumstances outside our control.

If your order is significantly delayed, please contact us and we will do our best to assist you.

LOST, DAMAGED, OR INCORRECT ORDERS

If your package arrives damaged, you receive the wrong item, or you believe your package has been lost in transit, please contact us at pawpplies@gmail.com with your order number and relevant details.

We will review the situation and work with you to determine the appropriate resolution.

CONTACT US

If you have any questions about your order or shipping, please contact:

Pawpplies
Email: pawpplies@gmail.com